Frequently asked questions

We've got solutions to your inquiries. Usually... If not, please contact us.

The most efficient way to place an order is through our website's ORDER FORM. On the specific package page, click on BOOK NOW, fill in your details along with your preferred event date and time, and then click SUBMIT. We will confirm your order within 30 minutes by email or phone. Alternatively, you can place your order directly by phone at +43 720 882988 or by email at info@rangersport.at.

We confirm your booking within 30 minutes via email and/or phone, typically within 15-20 minutes.

We assure 100% service satisfaction. If you are dissatisfied with our shooting course, let us know where we were at fault, and we will provide a full or partial refund. You can submit your request via email.

Yes, we offer pickup and drop-off services from hotels for our outdoor shooting courses. For attendees staying in the city center with complicated bus routes, we provide a convenient meeting point nearby.

Yes, we strive to find available spots even for last-minute or same-day bookings. We do, however, recommend booking the session in advance, ideally two days before the event.

Please check your email's SPAM folder first. If you're encountering any difficulties with the booking, feel free to contact us by phone.

Yes, we cater to both single shooters and group bookings.

Absolutely, every participant can choose different packages within the group. Simply leave a note about what packages you want or order multiple packages via the booking form.

Yes, we offer several discounts for groups starting from 10 people. Additionally, we also run regular promotions as featured on our social media.

Yes, for advance payments, we accept online payments through credit card, PayPal, or Bank transfer. For on-site payments, we only accept cash in either CZK or EUR.

Yes, additional ammunition or weapons can be added to your package directly at the shooting range.

Yes, we require a deposit for all outdoor shooting events as we reserve multiple elements such as range, equipment, bus, driver, refreshments, drinks, and more. Indoor shooting typically does not need a deposit, except for larger groups and during busy weekends.

The deposit is 30% of the price per person. However, for every 5 to 10 shooters, we generally charge a smaller flat fee of 150 EUR, depending on the total amount.

The balance is payable at the shooting range. Please ensure you bring the exact amount as we only accept cash in EUR.

Absolutely, but make sure to inform us beforehand if you require an invoice issued to your company with VAT. There are various tax rules applicable to services like reverse charge, etc. Please note that we will not be able to reissue the invoice after the event.

You have the option to cancel your reservation anytime up to 24 hours before the event and receive a full refund of your deposit.

We issue refunds via PayPal or bank transfer. The funds should be back in your account within 3-4 business days, depending on your bank.

At the shooting range, you mainly need to have a valid ID, such as a passport, driving license, or firearms license. Additionally, don't forget to wear sturdy shoes and carry weather-appropriate clothing if you're going to the outdoor range.

Absolutely, your friend can accompany you for support. However, there's a 20 EUR fee for transport and shooting range admission for them if at the outdoor range.

No, a license isn't necessary as all our shooting packages come with an instructor's supervision. No license is needed when you are shooting under an instructor's watch.

No, we do not serve alcohol at the range during shooting, and it's essential that all participants arrive sober. If your visit to the range is a part of a celebratory event, we recommend scheduling the shooting at the start of your event.

The outdoor shooting range is located 50 minutes from the city center, and the transportation to the location is included in the package price.

According to Act No.119/2002 Coll., a person over 10 years old can handle a firearm when accompanied by a legal guardian. Nevertheless, we recommend at least 12 years of age.

No, we don't permit the sharing of shooting packages. This is because progression of skills is important and we usually transition from smaller to larger calibers. Each participant should complete a package.

Of course! You're welcome to capture videos and photos during the session, but always consult the instructor first to ensure safety is maintained.

Our courses are primarily taught in English, Slovak, or Czech.

Yes, we provide hotel pick-up and drop-off services for our outdoor shooting courses. If you're staying in the city center where bus access is complicated, we offer a nearby meeting point.

We strongly advise making a booking in advance. Please call us before you arrive. It's worth noting that weekends are usually fully booked.

That's fine, we will get in touch with you a few days before the event to confirm the final details of your booking.

Eager to begin a real experience? Reserve your session by choosing your shooting package. Select your package
Smith-Wesson CZUB Česká zbrojovka Ruger GetYourGuide Kudy z nudy Tacticoolna

Arrive directly at the designated meeting spot. Conveniently situated in the city centre, we are easily reachable via public transport or on foot.

PUBLIC TRANSPORT

Felberstraße, 1150 Vienna SHOW MAP

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